Are you the publisher? Claim or contact us about this channel


Embed this content in your HTML

Search

Report adult content:

click to rate:

Account: (login)

More Channels


Channel Catalog


Channel Description:

The Official Blog of Watermark Consulting

older | 1 | 2 | (Page 3)

    0 0

    A strike compels managers to do something they rarely do.

    0 0

    Watermark releases its first sector-specific Customer Experience ROI study!

    0 0

    A reminder that a great customer experience begins with really understanding your customer.

    0 0

    Can a great customer experience come in a bottle? You bet.

    0 0

    An astounding 81% of customer experience improvement programs fail. Is yours next?

    0 0

    Airlines get quite a lift from a great customer experience.

    0 0

    A common phrase used in many organizations can actually undermine efforts to create a great customer experience.

    0 0

    Insurance Customer Experience Leaders are trouncing their Laggard counterparts.

    0 0

    Insurers that earn jeers from their customers are falling further behind those that earn cheers.

    0 0

    Great companies don't just shape customers' experiences, they shape customers' memories.

older | 1 | 2 | (Page 3)